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Caterpillar SIS 2020 CAT SIS 2020

  • Item No.  RD114-1
  • History: 91  sold
  • 2020 CAT SIS::

  • Market Price: US$238.79
    Registered Member: US$199.00
    Express Shipping Service    Estimated delivery time: 3-5 days »
  • Stock  331
  • Weight:  4.5KG
  • Rank:  comment rank 45 () Write a Review

  • Member Benefits  Shipping  Return Policy




Technical Support


Caterpillar SIS 2020 CAT SIS 2020

Brand: Caterpillar
File Size: 230 Gb
Language: English, Spanish, Italian, Chinese, Mexican, German, French
Compatible OS: Windows 7 32 bit, Windows 7 64 bit, Windows 8/8.1 32 bit, Windows 8/8.1 64 bit, Windows 10 32 bit, Windows 10 64 bit

Product Description
Service Information about the brand new release of the Caterpillar database - January 2020. 

Caterpillar SIS (CAT SIS) 2020(replacing 2019/07 version) was developed for maintenance and repair of the full range of cat vehicles, includes guidance on repair equipment and machinery caterpillar, program help diagnose production caterpillar, operating instructions spare parts and equipment caterpillar. All pages in this online guide will enable you to quickly and easily find the required information about the machine, also, helps specialists to calibrate equipment caterpillar, diagnose it and troubleshoot equipment to solve any problems. Electronic repair manual caterpillar SIS 2019 was written especially for engineers and will be useful to all interested in the given direction.

Publication date: 2020
There are 2 options for you to choose before order please:
1. Software is in a 500G hdd before shipment, the customers need to install it and active it in the laptop by themselves after receive the hdd.
2. Software would be installed well in a second hand Lenovo T410 Laptop before shipment, you could use it directly after you receive Lenovo T410 Laptop

Languages: English, Spanish, Italian, Chinese, Mexican, German, French
OS: VISTA, Win7 x32, Win7 x64, Windows 8 x32, WinNT, WinXP
Date of update:1/2017


The Caterpillar SIS 2020 (3D pictures) complete set contains the full information on spare parts, repair, electric circuits and etc. SIS has been tested using Microsoft Internet Explorer 5.5/6.0 on these platforms: Windows 2000 & Windows XP, VISTA and Windows 7.


SIS is the electronic service tool that Caterpillar dealers, customers and employees rely on for their parts and service information needs. SIS provides information for all Caterpillar machines and engines from 1977. SIS is available on the Internet, DVDs and a network version based on the DVD standalone application.

SIS Web is updated continually and is the most complete and up to date version of SIS. SIS DVD and Network SIS use the same information that is located on the monthly data DVD'S. The time required to stage and ship the DVD'S to Dealer's and Customer's accounts for the delay in information that may be available from SIS DVD/Network.


SIS DVD is the standalone version of SIS and is required when the Caterpillar Inc. server for either SIS Web or the Dealer server for Network SIS is not available. Field Mechanics may be the largest group that uses SIS DVD. All three versions of SIS require an Internet Browser to display SIS information.

Caterpillar STW


The Service Technician Workbench is an integrated package of software tools, designed to assist the Caterpillar Service Technician during the machine repair process.


STW provides common installation of the following service software applications: STW Toolbar (STW Lauchpad), Service Information System (SIS), Cat Electronic Technician (Cat ET), CBT Component Based Troubleshooting (CBT), Technical Analisis I (TA1) & Technical Analisis II (TA2), and Service Report.

STW Features:

Allows user to send data from SIS, TA and Cat ET to an Electronic Service Report. All information about the repair is in one location.

Allows user to attach Cat ET Warranty Reports to the STW service report.

Allows user to attach digital photos to further document the repair.

A single source of support ? DDS Support Center

Electronic service reports are easier to archive than paper service reports.

Integration between Component Based Troubleshooting (CBT), Service Information System (SIS), Cat Electronic Technician (Cat ET), Flash File Search and Service Report.

The DBS Upload utility increases dealer efficiency by eliminating the need for the technician to re-type data into the service report, already created in DBS. This information is sent from DBS to STW to create a STW service report.


STW Lauchpad

The STW Launchpad allows to you: Conveniently launch Service Software Applications, Manage some common SIS/CBT preferences.




       GENERATOR SET, 3516B, EDG


       GENERATOR SET, C6.6, LC6

       EXCAVATOR, 336F LH, LTP

       MOTOR GRADER, 12M 3, N9F

       MOTOR GRADER, 160M 3, N9L



       ENGINE - MACHINE, C9.3, WYE

       EXCAVATOR, M315D 2, CH3

       GENERATOR SET, 3516B, JCY

       HAMMER, B30, MAY

       MOTOR GRADER, 140M 3, N9M

       MOTOR GRADER, 12M 3 AWD, N9P

       MOTOR GRADER, 12M 3, N9R


       PACKAGE, 3.4B IOPU, CJ3


       GENERATOR SET, 3516C, JDH

       EXCAVATOR, 336F LH, KGH

       MARINE ENGINE, C140-16, P3P




       MINI HYD EXCAVATOR, 300.9D, LJ2

       MOTOR GRADER, 140M 3 AWD, N9J

       EXCAVATOR, 336F H, NAJ

       EXCAVATOR, 320E, SHX



       EXCAVATOR, M317D 2, CH5

       EXCAVATOR, 336E H, HDW



       MINI HYD EXCAVATOR, 301.7D, LJ4

       MINI HYD EXCAVATOR, 302.7D, LJ7

       MOTOR GRADER, 160M 3, N9E

       ENGINE - MACHINE, C9.3, SYE



       EXCAVATOR, 336E LH, JEA

       MINI HYD EXCAVATOR, 302.4D, LJ6

       MOTOR GRADER, 160M 3 AWD, N9T

       ENGINE - MACHINE, C13, T4F


       GENERATOR SET, 3516, JCW

       MINI HYD EXCAVATOR, 301.4C, LJ3

       MINI HYD EXCAVATOR, 302.2D, LJ5

       MOTOR GRADER, 12M 3 AWD, N9B

       MOTOR GRADER, 140M 3 AWD, N9G

       MOTOR GRADER, 160M 3 AWD, N9K



       GENERATOR SET, 3516B, JDE

       GENERATOR SET, 3516C, JDJ


       MOTOR GRADER, 140M 3, N9D

       EXCAVATOR, 336F LH, PFL


       ENGINE - MACHINE, C9.3, SSE



STW Service Report

The STW Service Report is a tool to help you collect, report, and organize your service jobs.

- Allows for complete documentation of your repair.

- Reduce duplicate typing of Service Reports

- Easy to read

- Spell check


Easy integration with Dealer Business System (both DBS and DBSi):

Download header information from DBS

Upload service information to DBS after your job is completed


Collect information from other service tools, including:

Parts lists from SIS

ECM summaries and reports from Cat ET

Inspection lists from Technical Analysis (TA)


Component Based Troubleshooting

Component Based Troubleshooting (CBT) helps the technician troubleshoot symptoms and codes for Caterpillar engines and machines. After identifying a symptom, the technician is presented with a list of components that, if not operating properly, may cause the symptom. By using the information provided for each component, the technician can identify the root cause of the symptom and fix the problem. The technician is also presented with a list of available ECMs and codes for the selected model to troubleshoot diagnostic codes. In addition, CBT gives the technician links to related information for symptoms and codes in the Service Information System (SIS).


Option 1: 
Package including: 
1pc x 500GB mobile hard disk

Option 2: 
Package including: 
1pc x second hand T410 (with 500GB HDD)

User Comment(Total 10 User Comment Num)

  • by Evanson Ikua,Jan 05,2021

    The product is very easy to install. Thank you.

    Reply #1 by Mary Jan 06,2021
    Dear Evanson: You are welcome.


  • by Daniel Coppola,Nov 23,2020

    Does this cat sis plug into a usb drive onto my existing laptop?

    Reply #1 by Mary Nov 24,2020
    Dear Daniel: Have a good day. Yes, it is connect to the laptop with the USB cable.


  • by william appleby,

    Hello: I want to purchase programming and my pc meets all requirements except for no disk drive is program available on usb drive in picture or transferable from disk to thumb drive?

    Reply #1 by Mary 
    Dear William: Have a good day, Yes, this product could use in your PC.


  • by Darren Kitto,Jul 08,2020

    Fast delivery all good

    Reply #1 by Autonumen Jul 08,2020
    Thanks for your feedback


  • by Aries Hoyle,Jun 09,2020

    Works well,and the engineer helped me with installation

    Reply #1 by Autonumen Jun 09,2020
    Thanks for your feedback


  • by Judith Needham,Jun 02,2020

    Really good products! The seller is excellent and recommended

    Reply #1 by Autonumen Jun 02,2020
    Thanks for your feedback


  • by Octavia Rockefeller,May 24,2020

    Hello,I have problem about the activation.Can you help me?

    Reply #1 by Autonumen May 24,2020
    Hello,you can tell me your order number and send me teamviewer id ,password,our engineer can activate it for you


  • by Verne Wagner,May 19,2020

    Everything is fine all in the kit.

    Reply #1 by Autonumen May 19,2020
    Thanks for your feedback


  • by Rudolf Charlotte,May 10,2020

    Well received. very good communication. thanks

    Reply #1 by Autonumen May 10,2020
    Thanks for your feedback


  • by Nicole Bauer,Apr 13,2020

    Everyone is satisfied, everything works, packing without damage.

    Reply #1 by Autonumen Apr 13,2020
    Thanks for your feedback


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Shipping Terms:

a     1) Items will be sent to all the countries over the world.This package will be sent by Hongkong Airmail Post,EMS,UPS or DHL.

b     2) Items will be checked carefully before sent out.

c     3) We will use air bubbles to wrap the items carefully.

Shipping Time:

Usually the shipping time is about 3-5 days via DHL, UPS, TNT and Fedex Express, 15-30 days via POST AIR to Worldwide, but Because the COVID-19 Global Pandemic recently, the delivery date will may be delayed. We are sincerely sorry to bring all inconvenience to you.
Note: We hope it arrive on time but since this is an international delivery, shipping time will be highly depended on the courier company and local customs/duties. Thank you for your understanding

Return Policies:

If you are not satisfied with your purchase .please contact us quickly, we can exchange one to you,but buyers is responsible for the returning shiping cost .
If you have any item proplem, just email us quickly, we will do our best to slove it in 24 hours, please don’t leave bad feedback before contacting us, it is not the best way to slove proplem. thank you!
If you want more items we can give you a little discout,thank you!

Contact Us:

Our office hours are 24hours 7 days online service
And if nobody answer you online in time sometimes,do not worry.leave us a message or write down your desires,we will contact you as soon as possible.

Attention: PLZ leave your telephone number and address in detail when you take order in our website, it is very important to ship your order. (Customers from Brazil PLZ leave your Cutsom ID also, thanks!)

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