Solutions for GM MDI Interface diagnostic tool
GM MDI diagnostic interface for GM can be used only in the Pass-Thru method. This means you can use it as your programming tool, while your Tech 2/CANdi remains available for diagnostics and
other duties.
We got some feedback from our customers that they have problem to install the software on their laptop , for this situation , we can
offer technology support to help you solve the problem.By the way , someone said that when installed the software on laptop , it can’t
communicate with the MDI , so how to solve this problem ? Please check as bellow :
First, you should make sure that the MDI Manager software should be installed on the laptop and the MDI must be powered up before you
use it to communicate. Also the MDI should be configured for wired or wireless communication. If the USB is available, the MDI will connect
by using the USB and if not, the MDI will connect by using wired and if neither of them is available, the MDI will connect by using wireless.
If the MDI can not communicate with the MDI, you should check whether the cables are securely attached to the MDI? the MDI has
completed its power up sequence? the connector pins are clean or the MDI Manager software is running or not .
And if you connected by using USB, you need to check the MDI USB connection is detected by windows. Then you can connect the MDI to
the PC USB port and power up the MDI. Open the Network and Dial-up Connections Window from the Windows Control Panel. Then check the device name ETAS USB Remote NDIS Network Device. If it is
not running, check all USB ports on the PC and verify that the MDI is powered on.
If you connect them by using wireless , you should make sure that wireless communication is enabled and the IP configuration is properly
set using the MDI Manager software. You can contact your IT department and check that your PC is detecting the wireless access point and
the correct security settings have been configured for the MDI.
And if you connect then by using wired , you should ensure that the wired communication is enabled and configured using the MDI Manager
software. Then you should check that the USB cable is not plugged in and the MDI device detects wired activity by viewing the lights blinking
on the wired port of the MDI. And also you can contact your local IT department and check that the MDI and the PC are on the same subnet.
Anyway you just want to use the tool to work for the vehicles directly , we recommend that you can choose our GM MDI with Laptop , we will
install the software for you in advance before we ship out the parcel .
