After we installed the Isuzu G-IDSS Software on the customer’s laptop, he said the software appear the issue “MX2 Error#8: The USB cable is disconnected” and “Unable to Communicate with the Interface Device.”
We sent the issue pictures to the engineer, the engineer said the customer selected the wrong driver, the correct driver is as the below picture:
How to select the correct driver, please check the video:
https://mega.nz/file/FRknHRbb#qxTheOHWtaSb28MnXJDmhtJtIpsz8CRF8Xt8JDUWY18
Please contact us if you want to know more about the ISUZU Truck Diagnostic KIT.
https://www.autonumen.com/goods-7316-ISUZU-TRUCK-DIAGNOSTIC-KIT-with-ISUZU-IDSS-and-E-IDSS-Software.html
Email: service@autonumen.com